Month: February 2025

Cebu Pacific Soars High with Generative AI: A Game-Changer for Customer Service in the Philippines

Cebu Pacific Soars High with Generative AI: A Game-Changer for Customer Service in the Philippines

Cebu Pacific, the Philippines’ leading airline, has just made history! On February 22, 2025, the airline announced its groundbreaking partnership with Ada, a global leader in AI customer service, to launch Southeast Asia’s first generative AI-powered customer service agent. This move not only cements Cebu …